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The Key Link Between Successful ERP Implementation & High Emotional Intelligence


By: Paul Van Metre

 There are few more potentially challenging things an organization can go through than an ERP implementation, especially when it includes a total digital transformation, moving to a 100% paperless workflow.  

Deconstructing the Wall between Engineering and Machining

By: The ProShop Team

Design engineering and machining are the cornerstones of companies that manufacture products.  Unfortunately, it’s not uncommon for a rift to develop between the two departments.   

Got a Failure? Blame the Process, Not the People!

By: Paul Van Metre

In a recent blog post, I wrote about what to do when you have rejected parts from a customer. From the customer’s perspective, it’s all in the response and how you handle the situation and provide them with confidence that it won’t happen again.  

Attracting the Employees Everybody Wants

By: ProShop Team Memeber

If a company is still thinking of the people who make the wheels turn in the institution as a resource, then it is no surprise that most times you end up with lukewarm water.  

What to Do When a Client Rejects Your Parts

By: Paul Van Metre

Your company tries SO hard to make everything perfect, but occasionally, something slips through the cracks, and you send some parts to a customer that get rejected.   

Why Your Shop Needs an Org Chart

By: Paul Van Metre

You have a new shop with less than 10 people, (or perhaps you have a 20+-year-old shop) so why would you possibly need an org chart?!?  

Accelerate Your Shop’s Success With Time Tracking

By: Paul Van Metre

The topic of time tracking in job shops is a sensitive one in many shops. Machinists and others sometimes feel that time tracking is nothing more than “big brother” watching them, looking for mistakes, or ways to get them to work harder.  

Non-Conformance Reports Can Positively Impact Your Shop’s Bottom Line

By: Paul Van Metre

Non-Conformances (NCs) are unavoidable in any job shop or manufacturing process. Some are related to setting up and proving out new jobs or processes.  

4 Simple Questions a Customer Can Ask On a Shop Tour That Can Determine if They’ll Do Business With You

By: Lacey Hill

For a prospective or existing customer, a shop tour is an excellent way to connect with their supply base and review the operations, systems and processes of a given supplier.  

Does your shop use overnight shipping a lot? It’s a symptom of a deeper problem!

Author: Paul Van Metre

For many shops, UPS, or FedEx overnight shipments are a way of life.  Those packages show up virtually every day, or sometimes multiple times per day.   

Shop Owners: You need to be working ON, not IN your business

Author: Paul Van Metre

I read a really great book when my machine shop was just a couple of years old. It was called The E-Myth by Michael Gerber.  

7 Key Steps to Reduce Fire Fighting in Your Shop & Boosting Profitability

Author: Paul Van Metre

I talk with hundreds of CNC machine shops every year and I’ve seen a very common thread among nearly all of them. They spend an inordinate amount of time and money fighting fires, expediting late jobs, scrambling at the last minute to solve problems, and just generally dealing with havoc in their shops.  

5 Key Benefits of One Piece Flow in a Low Volume Machine Shop

Author: Paul Van Metre

When our shop was about 6 years old, we went through a massive Lean Manufacturing transformation. We went all in – Kaizen events, 5S, Kaizen Newspapers, Value Stream Mapping events, and more.


7 Habits of Highly Effective Machine Shops

By: Paul Van Metre

The machining industry has thousands of CNC machine shops. Many of them struggle to stay profitable and deliver on their promises, and as a result, don’t grow as fast as they want to.  

Stop Giving Uncle Sam Your Hard Earned Money – The R&D Tax Credit in Machine Shops

Author: Paul Van Metre

Machine shops are a hotbed of research and development (R&D). Yes, you heard me right. R&D isn’t just scientists and equipment working in a lab.  

Did you just lose money on a job without realizing it?

By: Lacey Hill

Purchase orders (POs) are legally binding contracts between your company, and the company placing the order. If you aren’t treating each PO as a formal contract and reviewing the details of it as such, it’s time to!  

Use Your Machine Shop Management System as a Sales Tool

Author: Paul Van Metre

When I started writing this blog post, it seemed oddly familiar to me, and I had a feeling I had written something similar before.  

5 Ways to Mitigate the Lack of Skilled Machinists

Author: Paul Van Metre

I don’t know a single CNC machine shop that has an easy time hiring machinists, and would say they have enough well-qualified candidates.  

Death by a thousand paper cuts – The dangerous & ubiquitous paper job traveler packet

Author: Paul Van Metre

I haven’t talked with a single shop that loves having job travelers, but so many of them can’t imagine running their shop without them.  

Reduce the Bottleneck in your inspection department

Author: Paul Van Metre

Nearly every CNC machine shop I’ve talked with or visited always has a bottleneck in their QA room or inspection department. It just seems like it takes anywhere from several hours, to a few days for jobs to move through the QA room before they can move to the next process, whether that’s internal, or leaving the company to an outside process or to the customer.  

The ROI of Dedicated Shop Computers

Author: Paul Van Metre

“But Paul, it’s too expensive to put a computer at each of my work centers! I just can’t afford that. Right now my employees track their time with a shared computer we already have out in the shop.”

I hear this objection all the time when discussing what’s involved with going paperless and using ProShop.  

Offline Tool Presetting

Author: Paul Van Metre

In a machine shop, you’re only making money when your spindles are cutting chips. Any time a machine is sitting idle, it’s a liability, not an asset.  

How to Guarantee Reductions in Setup-Time and Improve Spindle Up-Time

Author: Paul Van Metre

How many times has it happened in your shop that you go to set-up a job, only to realize that you’re missing a special tap?   

Can an ERP help during COVID-19? Absolutely!

Author: Paul Van Metre

As I write this post, the Coronavirus is sweeping the world. Schools, borders, events, gatherings and workplaces are being closed at a rapid pace.  

ProShop ERP helps make Product Data Management easier for Aerospace Manufacturers

Author: Paul Van Metre

Written By: Colin Gilchrist, Applications Engineer, Selway Machine Tool Company

The following story is based on an experience I had giving advice to a client last year before I joined Selway Machine Tool Company as an Applications Engineer.  

ProShop Tooling and the Demon of Chaos

Written by Proshop customer, David Pannell of Faircloth Machine Shop

I will never forget the day that my production manager, who is a friend as well as an employee, and about whom I care a great deal, came into my office and said, “I am dying a little bit every day.” He said this because of the onerous burden that our so-called quality system and so-called ERP software placed on him.  

12 Benefits of Visual Digital Work Instructions

Author: Paul Van Metre

Work instructions are the heart of running a shop, but they can also be a two-edged sword. A client once told me his team pulled printed work instructions from a toolbox.  

How to Select an ERP for Discrete Manufacturing

Author: Paul Van Metre

Discrete manufacturers are too often lumped in with process manufacturers, but you know that your operations are different and require separate support systems.  

17 Reasons to Upgrade Your Shop Floor to Paperless Manufacturing

When people hear the term “paperless,” they typically associate the elimination of this office resource as an act that helps the environment. And while this is true, adopting a paperless manufacturing solution can do so much more.  

Building trust between the estimating department and the shop floor

Ouch! Missing the mark on time estimates hurts. So fix it. Estimating accurately and pricing work right is critical to the success of every shop. Many shops don’t put enough focus on accurate time estimates and send targets that are too low to the shop.  

4 Steps To Combat Brain Drain in Your Shop

Here are three indisputable facts about manufacturing employment in 2019: Manufacturing workers are in high demand, and there aren’t enough current employees to fill all the job openings. Young people are not entering the manufacturing workforce at a high enough rate…  

Building a Learning Organization

A friend of ours, and ProShop customer Joanna Boatwright recently sent us an excerpt of a paper she wrote for a Change Management class.  In the paper, she outlines how a fictitious company – Parker Manufacturing, can evolve itself from a traditional organization to a learning organization.   

Checklists are Boring…And Incredibly Powerful

Got a checklist? We wouldn’t have designed our Manufacturing ERP without one. Does your ERP system have checklists built into the workflow? Probably not.  

“I came to IMTS because of ProShop”

IMTS 2018 just recently finished. It was a record-breaking event with over 129,000 attendees. The energy was palpable – things were hoppin’! It was our first time exhibiting in our own booth.  

3 Ways that ProShop is Shaping Manufacturing

By: Paul Van Metre

It’s hard to deny the shifts that are happening within the industrial manufacturing world. With younger generations coming into the work force, rapid improvements in technology, and Industry 4.0 in full swing, the cultures of manufacturing organizations are finding that they either need to adapt or die.  

Keep Making Chips! Keep those Spindles Turning!

Author: Paul Van Metre

As Jim and Jason always say on the MakingChips Podcast, “If you’re not making chips, you’re not making money!”  We all know it’s true, yet precious few shops have formal systems for increasing uptime.   

Make ISO-9001 Work For You! Continuously Improve Your Business

Let ISO-9001 and AS9100 help you to improve your business! Running a business in 2017 is all about exceeding your customer’s expectations, developing deep relationships built on trust and continuously improving your company to add more value to clients. If you aren’t doing this, you’re going backwards!  

Launch Your Jobs Fast

Author: Paul Van Metre

When you get a new order in your job shop, the clock starts ticking. You’ll never have more lead time to get that order delivered on time than you do today.   

Stop drowning in a paper based QMS!

Tips to lean out your QMS. Running a regulated manufacturing company is difficult. Aside from the normal daily challenges of getting product out the door, managing employees, keeping quality high, you have the added burden of keeping perfect records of everything you do, doing it exactly as you say you do, keeping up with training employees in the never-ending changes of process, regulations and more.  

Don’t Let Tribal Knowledge Kill Your Shop

Author: Paul Van Metre

Tribal knowledge can be a killer. For a smaller, stable company not on a growth path, it probably isn’t the worst thing ever – unless you lose one of your long-term employees who is the only one that knows how to do a lot of things.  

Key Performance Indicators for Planning your Work

Author: Paul Van Metre

Lots of shops have difficulty getting metrics on the quality of their planning or manufacturing engineering and then translating that into more profitable jobs in the future.