We had planned to on-board ProShop in the 4th Quarter 2018 and launch in 2019. A sudden in-flux of work was looking unmanageable. So in March of 2018, I requested that we move up our timeline. We launched July 2, 2018. Everyone’s workload immediately thinned out. They were sharing information and tips. After the first two months we had enough data to see that our KPIs were trending in a very positive direction. Our lead times dropped from 6-8 weeks down to 4 weeks ARO. We regularly pulled off 2 week lead times. ProShop was our secret sauce. ProShop was everything they promised it would be and more. It’s an extremely deep system that gives you customizability across the board.
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